
Reclamo N° 349794

Mariantina
04 Marzo 2025
Dear Sir/Madam,
I live and work in Milano for almost one year and I have rented a car from Milano Airport Linate for one day (27th October). I have taken at 10.00 o'clock in the morning and I had returned it back (Milano Airport Linate) on 22.00 at night. Next day I had received the return statement and they said that there is an issue in the tyre. As they said, Broken left tyre. As you can see from the picture they only mentioned a specific mark in the tyre.
For that reason, they want to charged this for 250 €. Could you please assist me on the basic law that the european union has for renting a car? I can provide you the specific documents
Kind Regards,
Papalevizopoulou Mariantina