Reclamo N° 159788

Hello, I bought shoes from https://www.piccadillyboutique.com/. They sent me the wrong item instead of what I ordered. They never reply neither by telephone nor by email. They randomly reply form their Facebook page, but they refuse to refund and to take the product back. Real scam. Now on google page I found similar reviews. https://www.google.com/search?q=piccadilly+shop+italy&npsic=0&rflfq=1&rlha=0&rllag=42834306,12130633,316445&tbm=lcl&ved=2ahUKEwjm8PydhPbjAhXOJ1AKHVH4Co0QtgN6BAgKEAU&tbs=lrf:!2m1!1e2!2m1!1e3!3sIAE,lf:1,lf_ui:10&rldoc=1#lrd=0x4780dd5eea91291d:0x84776bb0a79690fe,1,,,&rldoc=1&rlfi=hd:;si:9545216341705134334,y,J0MMG6fNrww;mv:!1m2!1d45.3194586!2d14.859439499999998!2m2!1d40.3491539!2d9.4018283!3m12!1m3!1d2410879.887416353!2d12.1306339!3d42.83430625!2m3!1f0!2f0!3f0!3m2!1i249!2i309!4f13.1 Real scammers! What do to with it? Thank you and kind regards, Ekaterina