Reclamo N° 153890

Stan
17 Giugno 2019
Hello. Online site DoYouItaly.com i had have Voucher booking Ref.: DYI-30591858 for GOLDCAR RENT A CAR, Pick Up City: Bari Airport Return City: Bari Airport Pick Up Date: 16/06/2019 11:00 Return Date: 18/06/2019 12:00 Group: Opel Adam 3 door A/C or similar Car Hire Charge: 61.39 € Accessories: ------ Contact Information DoYouItaly Booking Department No.: www.doyouitaly.com/Support +34 964 830 995 Office Telephone No.: +39 064 520 9 Also i had have CERTIFICATE OF INSURANCE Halo Insurance Services Limited on behalf of Zurich Insurance plc Product Name: Platinum Excess Waiver - Car     Policyholder Name: Issue Date: 16/06/2019 8:23:47     Razvan Stan Pick-up location: The Destination Country specified in your booking, Italy Pick-up Date: 16/06/2019 11:00:00     Policy Number: Drop-off Date: 18/06/2019 12:00:00     4981880 No of Days Cover: 2         Territories: Europe     Premium Paid (inc. Taxes*):23.20 €     *IPT at the prevailing raten 16/06/19 at Goldcar i was to pick up the car, they din" t give the car becouse i have only On 16/06/19 at Goldcar"s office they did not give my booked car because my card it is Debit not Credit. I request to give me te money that i paided to Goldcar i they refused to return my paiment. That is not corect. Please help me, i have a nightmare holiday in Bari. Thank you
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