Reclamo N° 153890
Stan
17 Giugno 2019
Hello.
Online site DoYouItaly.com i had have Voucher booking Ref.: DYI-30591858 for GOLDCAR RENT A CAR,
Pick Up City: Bari Airport
Return City: Bari Airport
Pick Up Date: 16/06/2019 11:00
Return Date: 18/06/2019 12:00
Group: Opel Adam 3 door A/C or similar
Car Hire Charge: 61.39 €
Accessories: ------
Contact Information
DoYouItaly Booking Department No.:
www.doyouitaly.com/Support
+34 964 830 995
Office Telephone No.:
+39 064 520 9
Also i had have
CERTIFICATE OF INSURANCE
Halo Insurance Services Limited on behalf of Zurich
Insurance plc
Product Name: Platinum Excess Waiver - Car Policyholder Name:
Issue Date: 16/06/2019 8:23:47 Razvan Stan
Pick-up location: The Destination Country specified in
your booking, Italy
Pick-up Date: 16/06/2019 11:00:00 Policy Number:
Drop-off Date: 18/06/2019 12:00:00 4981880
No of Days Cover: 2
Territories: Europe
Premium Paid (inc. Taxes*):23.20 €
*IPT at the prevailing raten 16/06/19 at Goldcar i was to pick up the car, they din" t give the car becouse i have only
On 16/06/19 at Goldcar"s office they did not give my booked car because my card it is Debit not Credit.
I request to give me te money that i paided to Goldcar i they refused to return my paiment.
That is not corect.
Please help me, i have a nightmare holiday in Bari.
Thank you