Reclamo N° 225195

I have ordered shoes from Boggi Milano Italy ( BBB SPA ) . just received my order two days back , I found the shoes look like used something looks like some one try this shoes before , I send email to the company attached all the pictures but with out any benefits , i have complaint about this company . my order number : WEBD00636972 NOTE : ALL PICTURES AND EMAILS WITH ME READY TO SEND TO YOU .